Terms & Conditions
Understanding Our Policies and Procedures
Cancellation Policy:
- In the case of extreme weather or fire bans, refunds will not be issued. However, we can
offer a credit or reschedule the event. Weather-related circumstances will be assessed
individually and at the discretion of Alex the Pizza Guy.
- If the client initiates the cancellation:
- A cancellation fee of $500 will be charged.
- Within 4 days of the event, 100% of the ordered food is non-refundable.
Attendance and Numbers:
- No refunds will be provided if the number of attendees falls below the originally booked and
invoiced amount. Please book using your anticipated minimum number of attendees
- Increases in the number of attendees can be accommodated up until 4 days before the
event.
Service Charges and Duration:
- Our service is charged per person/per food item, not per hour. The team will depart once all
allocated food has been served.
- For extended service time, an additional hourly charge can be discussed with Alex the
Pizza Guy on a case-by-case basis.
Event Timing:
- As a mobile catering company attending multiple events daily, changes in timing from the
original booking will be considered on a case-by-case basis. Last-minute timing changes
may not be accommodated.
Please note:
- Our service is Buffet Style only
- All refunds are at the sole discretion of Alex the Pizza Guy. Although an event may be cancelled or rescheduled, Alex the Pizza Guy reserves the right to consider time spent consulting and coordinating when determining any refund.
Our Story
My outdoor Italian catering service in Canberra is set up to provide for events and parties, in fact any time when delicious Italian food can add to the celebration – no matter what the occasion! I can cater for groups of any size, even over 100 or more, and as the only mobile wood fired / gas pizza supplier in Canberra you will find yourself enjoying a truly unique event.
When you choose Alex The Pizza Guy to take care of your party catering in Canberra you can be sure of a top-quality service and a wonderful menu to choose from. My pizzas, which are an ideal size serving for one, come in either tomato or white sauce base and feature all the toppings that you would hope to see on authentic Italian pizza – mozzarella, gorgonzola, prosciutto, Italian sausage, leg ham, olive, artichoke, garlic, rosemary, zucchini and seafood are just some of the ingredients that I use to create truly memorable pizzas for you. And if you have special dietary requirements, I’ve got you covered – I can provide gluten free, vegetarian and vegan options – just let me know what you need when you book! In addition, I can also supply beautiful salads to accompany your pizzas – and if you want something sweet and creamy to finish off, why not try my sumptuous cannoli? You won’t be disappointed!
As well as bringing my wood-fired / gas oven to your celebration, I provide everything else that is required to ensure that your event runs perfectly. Tables, serving trays, biodegradable plates, napkins and cutlery are all part of the service so you don’t have to worry about anything, I take care of it all. I will arrive at your location in good time to set up and prepare, and not till when everyone has been fed will I consider packing up.
With my two sons by my side, keeping the family heritage strong, I provide one of the most unique catering services available in Canberra that is the envy of other catering companies. It’s no secret that food and mealtimes form the backbone of Italian family life and is a huge part of society. Alex The Pizza Guy is proud to maintain this strong tradition and is ready to share it with you.
Whenever you need event catering, including wedding catering in Canberra, just get in touch with me – I can add the extra wow factor that will make your special occasion a whole lot more special!
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Servicing
Canberra and surrounds
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